Privacy Policy

How we process your data

We collect certain data about you when you use our services. This enables us to optimise the Website; to process Orders; and to keep newsletter subscribers updated. We are notified with the Office of the Information Commissioner under the Data Protection Act 1998, registration number ZA152990. Examples of data we collect and how we use it include:

  • Data we may collect when you browse the Website (Browsing Data)
    • Your email address
    • Your location and the type of device you are using
    • Pages you access on the Website and the time you spend on them
  • Browsing Data helps us to to:
    • process any Orders you place with us
    • improve the Website by monitoring how you use it
    • respond to any feedback you send us, if you’ve asked us to
    • provide you with information about local services if you want it
  • When you place an Order we process additional information such as
    • Your name 
    • Your email address and phone number
    • Your billing and shipping address details
    • Any comments or special requests
    • Payment details

It is important that the information you provide us with when you place an Order is accurate and up-to-date to minimise any processing delays. 

† Regardless of the payment method selected, your payment information is processed by either Shopify or PayPal. It is neither stored by us, or accessible to us.

Where your data is stored

For the purposes of fulfilling your Order your data is stored and processed in the UK. The Website is powered by Shopify, Inc - global leaders in ecommerce software. Shopify stores the data you provide in the United States in highly secure data centres. Shopify are aligned to the previous EU-US Safe Harbor framework and are aligning to the incoming EU-US Privacy Shield agreement.

Payment processing is undertaken by either Shopify or PayPal, depending on the selection you make at checkout. Both Shopify and PayPal are fully compliant with the stringent Payment Card Industry Data Security Standard, providing peace of mind that your payment information is in safe hands.

By submitting your personal data on this Website, you agree to this.

Protecting your data

Transmitting information over the internet is never completely secure and we cannot guarantee the security of your data. We take all reasonable endeavours to ensure that your data is protected. We have procedures and security features in place to try and keep your data secure once we receive it. When using this Website, you agree that any data you supply to us is done at your own risk.

We guarantee not to share your information with any other organisations for marketing, market research or commercial purposes. We do not pass on your details to other websites with the exception of those used explicitly for the purpose of processing or fulfilling your Order, for example PayPal and Royal Mail.

Payment transactions are always encrypted.

Disclosing your information

We will only pass on your personal information if we have a legal obligation to do so.

Links to and from other websites

All links provided on this Website are provided in good faith. 

Please be aware that this Privacy Policy only applies to this Website, and not to any service linked to. If you visit another website from this one, please read the privacy policy on that website to understand what it does with your information.

If you visited catchingdoodles.co.uk from another website, we may have received personal information about you from the other website. We recommend that you read the privacy policy of the website you came from to find out more about this.

Cookies

We utilise services provided by our ecommerce provider Shopify and our data analytics provider Google to help us to understand how our Website is used and to optimise your experience when using the Website. This is achieved using Cookies.

Cookies are small files that your web browser stores on your computer, tablet or smartphone's storage media which helps to identify you and which facilitates the interactive elements of the Website. The analytical data stored by Google is made available to us in aggregated form and is not personally identifiable. If you require any additional information about how we process this data or how we use cookies, please get in touch with us. 

Viewing and Correcting your Data

To view a copy of the data we hold about you please write to us at the address below, providing your full name and address to enable us to identify you. A cheque for £10 payable to Catching Doodles Ltd to cover the administration fee must be included.

To correct or update any of the information held, please either utilise the features available in the account section of the Website, or write to us at the address below.

Catching Doodles Ltd
Chynoweth House
Trevissome Park
Truro
TR4 8UN